Learning Roadmap for JUS Managers (LRM-MNGT)
Overview
Delivery method
Duration
Audience
Managers
Description
This learning roadmap was designed to help new managers acquire the skills and competencies they need to become successful in their new position.
Step 1 - Complete your Mandatory Training
In addition to mandatory training for all employees, managers at Justice must complete the following courses:
- Performance Management for the Government of Canada (COR109) - CSPS
- Labour Relations: Principles and Practices for Managers (COR110) - CSPS
- Basics of Staffing in the Public Service (COR111) - CSPS
- Staffing for Managers, Part 1: Building on the Basics (COR112)
- Inclusive Hiring Practices for a Diverse Workforce (COR120) - CSPS
- Staffing for Managers, Part 2: Practical Application (COR132) - CSPS
- Introduction to Organization and Classification (COR133) - CSPS
- HR-to-Pay for Managers (COR137) - CSPS
- Values and Ethics Foundations for Managers (FON302) - CSPS
Some exceptions may apply. Visit the Mandatory Training Site for more details.
Financial delegation and staffing sub-delegation - Additional training may be required to obtain your delegations. Consult the Mandatory Training Site for more information.
Step 2 - Participate in
the CSPS Manager Development Program
This highly recommended eight-week engaging program provides new managers with valuable insights into their roles and accountabilities and how to grow as leaders in a rapidly evolving public service landscape. Participants will expand their knowledge of human-centred leadership principles and develop practical strategies for achieving results while fostering a collaborative and inclusive work environment. To be enrolled in the program, contact the Mandatory Training Coordinators.
Note that participants will be required to attend six-hour virtual classroom session every week of the program. The structure fosters a focused, immersive and engaging learning experience, allowing participants to learn from their peers and build their networks across the public service.
Step 3 - Take Individual Courses By Skills
Manage My Team Workload
- Building and Leading Successful Teams (TRN438) - CSPS
- Effectively Directing and Delegating as a Manager (TRN445) - CSPS
Managing Performance and Conflict
- Navigating Conflict at Justice Canada - Information Session (016418) - JUScampus
- Giving and Receiving Effective Feedback (011260) - JUScampus
- Minding Difficult Conversations (016532) - JUScampus
- Resolving Conflict Effectively 101 (018466) - JUScampus
- Managing Unsatisfactory Performance (COR107) - CSPS
Coaching
Interpersonal Skills
- Introduction to Insights Discovery (018444) - JUScampus
- Understanding Your Emotional Intelligence (EQi-001) - JUScampus
- The Working Mind Workplace Mental Health and Wellness for Managers (017645) - JUScampus
- Leading with Empathy (018749) - JUScampus
- Emotional Intelligence for Successful Leadership (TRN151) - CSPS
Communications Skills
Step 4 - Check out Other Resources
- The Justice Managers’ Community Network (JMCN) supports JUS managers and supervisors by providing resources and events to address their needs. Take a moment to explore the Key Resources for New Managers and Supervisors page.
- The National Managers Community (NMC) organizes regular events aimed to support public-service managers. They offer Peer Coaching Circles, which is a collaborative process where individuals support each other in developing skills, solving problems, and achieving goals through open-ended questions and practical, action-oriented discussions. Contact the NMC if you are interested in joining a Peer Coaching Circle.
- New Managers are encouraged to seek a mentor via the National Mentoring Program. This program aims, among other things, to develop the leaders of today and the leaders of tomorrow by building on their strengths and developing their leadership skills.
- The 360° feedback instruments and services ($) consist of a structured process whereby managers interested in development compare a self-assessment of their leadership competencies with the way they are viewed by other significant persons, such as their superiors, peers, staff, clients, etc. If you would like to initiate a 360 feedback exercise, please contact the Centre of Expertise for Learning and Professional Development who will coordinate with the Public Service Commission.
- Various functional areas such as Communications, Finance, Policy, IM/IT and many more have their respective government-wide community. With each of them offering resources specific to their members, be sure to check out the list of existing communities.
- Aspiring executives may wish to refer to the Key Leadership Competencies as a tool to identify their learning and development needs and to inform career planning. You can refer to the examples of effective and ineffective behaviours.
