Leading with Empathy (018749)

Overview

Description

*Please note that this course is open to Justice Canada employees only.

While the total length of the course is 2 hours, the accredited CPD hours are for 1.5 hours.

The purpose of the training on the importance of empathy for effective leadership and teamwork is to help leaders and teams manage relationships in the workplace.

This training will provide participants with the tools necessary to develop empathy, namely curiosity, imagination, and listening skills. The training will allow participants to:

• Understand the essential questions to ask to demonstrate empathy,
• Identify practices to improve empathy
• Become aware of the biases that may hinder their ability to be empathic toward other

Learning Objectives:

Participants must attend at least 80% of each day of the learning activity to receive a Completed status for this course, as full participation is essential to achieving the learning objectives.

Upon completion of this learning activity, participants will be able to:

• Understand the value of leading with empathy
• Communicate more effectively (Empathetic listening skills)
• Understand one's own barriers to empathy
• How to maintain the empathetic mindset

Client: Informal Conflict Management System (ICMS) Team in collaboration with the Centre of Expertise for Learning and Professional Development (CoELPD).

Registration deadline: 5 working days prior to course date. 

Participants are responsible for adding their training activities to their Outlook calendar.

Cancelling your registration: Simply log into your JUScampus account and select "Unregister" from this event page.

Accommodation Measures: The Department of Justice is committed to an inclusive, barrier-free learning environment. If you need workplace accommodations to fully participate in this training, contact your manager or the Centre for Workplace Access-Ability, Health and Wellness (CWAHW). Please note, the CWAHW requires at least 72 hours to respond.

Please contact the Centre of Expertise for Learning and Professional Development (CoELPD):

• For training material, at least 5 business days before the training session if needed in advance.
• To flag any other requests or accommodations needs, at least 10 business days before the training session.
• For more information or if you have any issues with this course.

 

Accreditation by Law Societies:

For information about the continuing professional development (CPD) hours for this course, please consult the 2026 Accreditation Summary.

Click here for the 2025 Accreditation Summary.

If you have questions concerning the accreditation process, please contact our accreditation team by email (Accreditations@justice.gc.ca).