Leading with Empathy (018749)

Overview

Description

While the total length of the course is 2 hours, the accredited CPD hours are for 1.5 hours.

The purpose of the training on the importance of empathy for effective leadership and teamwork is to help leaders and teams manage relationships in the workplace.

This training will provide participants with the tools necessary to develop empathy, namely curiosity, imagination, and listening skills. The training will allow participants to:

• Understand the essential questions to ask to demonstrate empathy,
• Identify practices to improve empathy
• Become aware of the biases that may hinder their ability to be empathic toward other

Learning Objectives:

By the end of this learning activity, participants will be able to:

• Understand the value of leading with empathy
• Communicate more effectively (Empathetic listening skills)
• Understand one's own barriers to empathy
• How to maintain the empathetic mindset

Presented by: Informal Conflict Management System (ICMS) Team in collaboration with the Centre of Expertise for Learning and Professional Development (CoELPD).

Available Upon Request: To request a session, please contact ICMS (ICMS-SGIC@justice.gc.ca)

Facilitators:

• Amanda Vistman, Senior Conflict Management Practitioner, Informal Conflict Management System (ICMS)
• John Azzi, Acting Conflict Management Practitioner, Informal Conflict Management System (ICMS)
• Nadia Durelle Daigle, Senior Conflict Management Practitioner, Informal Conflict Management System (ICMS)

Registration deadline : 3 working days prior to course date. 

Cost: Free (subject to Training Cancellation Policy)

For more information: Contact the Centre of Expertise for Learning and Professional Development.

Participants are responsible for adding their training activities to their Outlook calendar.

Accreditation by Law Societies:

For information about the continuing professional development (CPD) hours for this course, please consult the 2025 Accreditation Summary.

Click here for the 2024 Accreditation Summary.

Click here for the 2023 Accreditation Summary.

If you have questions concerning the accreditation process, please contact our accreditation team by email (Accreditations@justice.gc.ca).