Introduction to Dispute Prevention and Resolution Processes (018731)

Overview

Delivery method

Virtual classroom

Duration

5 hours

Audience

Employees

Description

Designed to introduce Justice employees to Dispute Prevention and Resolution (DPR) processes. Participants will learn about the culture shift toward DPR, the importance of focusing on parties’ interests, and will hear about the origins of DPR through an examination of various international models. Participants will gain insight into the theoretical aspects of DPR processes including negotiation, mediation, and arbitration. Participants will then focus on DPR in the specific context of the federal public service, and will have an opportunity to learn and apply, through interactive exercises and discussions, ways to improve their organizational processes by employing DPR processes.

Topics Covered

•  Culture shift towards DPR processes
•  Interests of the parties
•  The origins of DPR – international models
•  Theoretical aspects of DPR processes: negotiation, mediation and arbitration
•  DPR in the federal public service (laws, regulations, policies and best practices)
•  Improving

Registration deadline: 5 working days prior to the course date.

Participants are responsible for adding their training activities to their Outlook calendars.

Accommodation measures: The Department of Justice is committed to providing an inclusive and barrier-free learning environment. If you have any accessibility needs in order to fully participate in the training activity, please contact your manager to discuss your needs. You may also call upon the services of the Centre for Workplace Access-Ability, Health and Wellness to help identify what type of accommodation measures you require.

For more information: Contact the Centre for Legal Education Services.

For information about the continuing professional development (CPD) hours for this course, please consult the 2024 Accreditation Summary.

Click here for the 2023 Accreditation Summary.

If you have questions, please contact our accreditation team by email (Accreditations@justice.gc.ca).