Navigating Conflict at Justice Canada - Information Session (016418)

Overview

Delivery method

Virtual classroom

Duration

1 hour

Audience

Employees

Description

*Please note that this course is open to Justice Canada employees only.

This information session will provide participants with an overview of the legal and professional foundation of the Informal Conflict Management System (ICMS) Policy and its application at Justice Canada. Participants will :

• Explore the definition and myths about conflict
• Understand their roles, rights and responsibilities pertaining to conflict management
• Become aware of the services and resources available to them and their teams to assist them in managing conflict constructively at Justice Canada

Learning Objectives:

Participants must attend at least 80% of each day of the learning activity to receive a Completed status for this course, as full participation is essential to achieving the learning objectives.

Upon completion of this learning activity, participants will be able to:

•  Define conflict in the workplace
•  Provide an overview of the Department of Justice's Informal Conflict Management System (ICMS)
•  Understand their roles and responsibilities, as Justice employees, in terms of conflict management
•  Identify the services and resources available to assist Justice employees managing conflict constructively

As we enter into Phase III of Easing Workplace Restrictions ICMS is offering training in a hybrid format. After a long time apart, we will once again benefit from learning together in person.

If you work in the NCR take advantage of this onsite offer to enhance your learning experience. As there are limited seats available for "in person", it will be on a first come first served basis. 

As some of our Practitioners work from other regions, they may be attending virtually. 

Client: Informal Conflict Management System (ICMS) Team in collaboration with the Centre of Expertise for Learning and Professional Development (CoELPD).

Registration deadline : 5 working days prior to the course date.

Participants are responsible for adding their training activities to their Outlook calendar.

Cancelling your registration: Simply log into your JUScampus account and select "Unregister" from this event page.

Accommodation Measures: The Department of Justice is committed to an inclusive, barrier-free learning environment. If you need workplace accommodations to fully participate in this training, contact your manager or the Centre for Workplace Access-Ability, Health and Wellness (CWAHW). Please note, the CWAHW requires at least 72 hours to respond.

Please contact the Centre of Expertise for Learning and Professional Development (CoELPD):

• For training material, at least 5 business days before the training session if needed in advance.
• To flag any other requests or accommodations needs, at least 10 business days before the training session.
• For more information or if you have any issues with this course.

Accreditation by Law Societies:

For information about the continuing professional development (CPD) hours for this course, please consult the 2026 Accreditation Summary.

Click here for the 2025 Accreditation Summary.

Click here for the 2024 Accreditation Summary.

If you have questions concerning the accreditation process, please contact the accreditation team by email (Accreditations@justice.gc.ca).